This Privacy Policy informs you about the processing of the data that we collect when you visit our website. In the collection and processing of this data, we act as the controller in the sense as defined by the General Data Protection Regulation.

General Information

The company Bosotina d.o.o., Lovretska ulica 10, 21 000 SPLIT, OIB: 33815044566 is responsible for the processing of personal data.

Contact information through which all information regarding the processing and use of personal data can be obtained are:

via email:

or if you want to contact us by mail you can do so at:

Bosotina d.o.o.

Lovretska ulica 10,

21 000 SPLIT

Processing of personal data

Bosotina d.o.o. (hereinafter: BOSOTINA) understands that your privacy is important to you. We respect your privacy and protect your personal information. This can include any information that may lead to you as an individual. BOSOTINA processes the personal data that you entrusted to us when registering in the webshop, by subscribing to the newsletter on our website, through reviews of our products and services or by making inquiries on one of the planned contact channels.


For the realization of the sales contract and delivery of goods, we may collect the following personal data:

Name and surname



Telephone number


Payment information

The legal basis for the processing of personal data collected through the webshop is the implementation of the contract in which the respondent is a party (Article 6, paragraph 1, item b) of the General Regulation on Protection data).


Personal data collected through subscription to the newsletter are:

E-mail address

Personal data collected through the newsletter subscription is used exclusively for the delivery of the newsletter to the e-mail address entered in the subscription by the user and is not used for other purposes. Subscribing to the newsletter is not a condition for using the webshop.

By giving consent for the use of personal data when subscribing to the marketing newsletter Bosotina d.o.o, you permit the use and storage of personal data for marketing promotion until you withdraw your consent, i.e. unsubscribe from receiving the newsletter. You can withdraw your consent at any time as easily as you gave it without giving a reason by clicking on the link in the marketing newsletter. Alternatively, you can revoke your consent by contacting us by e-mail at: or by mail to the address: Bosotina d.o.o., Lovretska ulica 10, 21 000 SPLIT

Upon revocation of consent, we will no longer use your marketing purposes and you will no longer receive the Bosotina d.o.o newsletter.

The legal basis for the processing of personal data is your consent to be informed about our products and services. (Article 6, paragraph 1, item a) of the General Regulation on Data Protection).


BOSOTINA uses various methods in gathering information on customer satisfaction with the use of its products and services. One of the most important methods for this purpose is to directly collect your opinion about the products and services you use as our client. To improve our products and services or resolve complaints, we may collect the following information:

The legal basis for the processing of personal data is our legitimate interest (Article 6, paragraph 1, item f) of the General Data Protection Regulation) to monitor customer satisfaction to improve and adapt our products and services.

We may publish certain reviews on our websites or social networks, whereby the personal data of the user will not be visible.

Contact forms

To learn more about our products and services you can contact us through the available forms on our website. In this case, we will also collect your personal information such as:

The legal basis for the processing of personal data is our legitimate interest (Article 6, paragraph 1, item f) of the General Data Protection Regulation) to answer your inquiries and provide you with the necessary information about our products and services.

We may contact you several times by email or telephone after receiving your inquiry to ensure that you have received the information you need, that is, that you are satisfied with the response received.

We will keep your data received through the inquiry/review/complaint on our website while we communicate with each other regarding the provision of answers, ie, the provision of information about our products and services. After 60 months from the last communication, we will delete all your data. This does not affect your right to request at any time in advance that we delete your personal information from our records.

Purpose, method of processing and storage of personal data

All personal data are used exclusively for the purposes for which they were collected and for which there is a valid legal basis and will not be made available to third parties in any way, except for the purpose prescribed by law.

Exceptionally, when this is necessary to provide a particular service, the data can be made available to our suppliers (for example, for product delivery) who then act as executors of processing. In any such case, BOSOTINA d.o.o. will ensure adequate protection of your data by concluding data processing agreements with the mentioned companies and persons.

Upon termination of the purpose for which the data was collected or upon expiration of the consent period or termination of the contractual relationship or after the expiration of the warranty period of the purchased product and no later than the expiration of all legal obligations related to personal data storage, we will delete or anonymize the collected personal data.

Automated individual decision making and data transmission outside the EU

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on you or significantly affects you.

We do not currently use automated individual decision-making on websites owned by us or in the services we provide.

We do not transfer your data outside the European Union, i.e. to countries that are considered “third countries” per the General Data Protection Regulation.

Use of cookies

When you visit our website to learn more about us and our products, or to view the information we put on the site, we use cookies to ensure the optimal functioning of the site, collect useful information about visitors that will allow us to further improve our services and to improve the user experience in general.

Cookies can be installed on your browser by BOSOTINA d.o.o. or by a third party, such as an advertiser.

For more information on how and how to use cookies, we suggest you take a look at our Cookie Policy.

Your rights regarding personal data

You have the following rights at all times:

If you wish to exercise any of the above rights, you may contact us at the above contact details.

If you use any of the above rights disproportionately often and with the obvious intention of abuse, BOSOTINA d.o.o. reserves the right to charge you a reasonable fee for processing the request or to reject your request.

The right to object to the Agency for Personal Data Protection

If you have a complaint about the way we use your data, we suggest that you first contact us to resolve the issue, but you can contact the Personal Data Protection Agency at the e-mail address: or by mail to:

Personal Data Protection Agency

Selska cesta 136

HR – 10000 ZAGREB

We regularly review and, as appropriate, how our services and use of personal information evolve, and periodically update these Rules. If we wish to use your personal information in a manner not previously identified, we will contact you to provide you with information and, if necessary, request your consent. We advise you to visit these Rules regularly so that you can get up-to-date information on how we process your data.

Date of the last update of these Rules: 30.06.2021.